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FAQ

HOW TO ORDER FOR MY TEAM?

Click this link below for easy steps on ordering your Cool Bats™ Baseball Trophy for your team:
Team Bat Trophies

1. WHY BUY COOL BATS™?

CoolBats™ is the only company in the world that allows you to create your very own full-color personalized mini-bat trophy for the cost of a traditional trophy or ring with FREE shipping arriving in under 2 weeks. 

2. HOW DO I ORDER MY BATS?

 You have two choices:

1) Team Trophy Bats (for your whole team) -Our most popular choice

2) Custom bats (for tournaments and corporate, etc...)


Team Bat Trophies:

For Park discounts, send us an email here [email protected] or click here.   

Check out this short video below:

If you want bats for your entire team, there is a 12-bat minimum with this option. All bats will be the exact same. Click the link at the top of the site called CUSTOM TEAM TROPHY BATS.

  • You will need to fill out the info in the space provided. Include the player's name, jersey number, coaches name/position, park info and any other details you want to be included. Just leave blank what is not needed.
  • Next upload a high res. team photo if wanted. There is also a place to upload a team logo or other graphics if desired. You can skip this step if you don't want a photo, logo or other images on the bats.
  • We will then create your very own custom mini-bat trophy within 48 hours of receiving your order. Once you receive it, you will then be able to review it and respond with a yes or make suggestions for changes. Please keep in mind we create hundreds of designs and do our best to design what will look best on a bat.
  • Once you approve the design, we will ship your bats within 3 days via Free UPS ground shipping. Sorry, but we do not offer faster shipping with our team bat trophies.

Custom bats:

If you're looking for a tournament bat for your park, travel ball organization or other organization, visit the tab at the top and select the word “CUSTOM DESIGNED TROPHY BATS” where you can upload your own image or have us design it for you for FREE. See number 11 and 12 below for more design details. 

3. WHAT KIND OF MINI-BATS ARE THESE?

Cool Bats™ uses hand-selected, made in the USA first-run maple 18-inch baseball bats. Cool Bats™ are smooth, straight and consistent. They make a great gift or keepsake for any baseball fan.

4. HOW DO YOU APPLY THE ART?

This is NOT a sticker. Our bats are not wrapped, coated, or screen printed. The art is heat fused to the bats using a patented image transfer process. The art becomes one with the wood.

5. WHAT IF MY SCHOOL, TEAM OR COMPANY WANTS TO ORDER LARGE QUANTITIES?

We specialize in custom orders of large quantities as well as Park discounts. Click the CUSTOM DESIGNED TROPHY BATS tab, select your quantity, then follow the next steps to upload or create your artwork and place your order. 

You can also send us an email with details about the design you want and we will get back to you asap. We have a great in-house graphic artist who can create a special bat design just for you.

6. DO YOU OFFER FULL-SIZE BATS?

Sorry, but not at the moment. We specialize in 18” mini-bats.

7. HOW LONG DOES IT TAKE TO ARRIVE AND IS SHIPPING REALLY FREE?

We ship all orders of less than 25 bats within 3-5 days from the time the order is placed. Larger quantities of 26 or more usually take 5-7 days to make. Once finished, we ship them via FREE UPS ground shipping.  

8. DO YOU SHIP INTERNATIONALLY?

No, sorry but we do not ship International.

You will see international options in the checkout process, but that is a default setting and we can't remove it. We can't ship internationally at the moment.

9. WHAT IS YOUR RETURN POLICY?

 Click here to review our return policy.  

10. WHAT IS YOUR PRIVACY POLICY?

Click here to review our privacy policy.   

11. CAN I DESIGN MY OWN BAT?

 YES! If creating your own custom bat artwork, you will need to upload it to our online design tool. Below are the details to follow:

  • Use the highest res JPEG image you can find.
  • The maximum file size you can upload is 8 MB.
  • Art should have the dimensions: 4.15 x 7.8 inches”.
  • We are not limited to the number of colors that can be printed. We use a full-color process and can print almost anything.
  • Please keep in mind, however, we cannot print items or names that are protected by a trademark such as professional sports teams, professional player names, trademarked logos and anything else you don't have permission to use. This includes any team photos you are using. Please make sure you have permission from the photographer.
  • We can't print any profanity or anything deemed socially irresponsible by Cool Bats™

12. CAN COOL BATS TAKE CARE OF THE DESIGN FOR ME?

 Yes, with our Team Bat Trophies, we handle that as part of the package deal once you submit your order by uploading the team photo, logo, roster details, etc...

However, if you want our Custom Bats for tournaments or corporate orders, we also handle it as part of the package deal for FREE but need to have you submit details via email before ordering.  We will design your bat based on your description, photos, logos, and other details. 

Submit everything to the email address below:

[email protected]

Once we get your email, we will create your design, submit our design back to you via email and get your approval or suggestions for changes. Once the design is agreed upon, you can then place the order on the site by visiting the Custom Designed Trophy Bat tab at the top of the website, select the quantity you need, select the “customize” button, skip the design section (don’t upload any art) and select “next step”. Add it to your cart, then select the checkout tab. We will then place the graphic we designed (and you approved) with the order you placed and get your order to you asap.